Banking, Financial Services, and Insurance (BFSI), the ability to adapt and innovate is crucial for success. One BFSI company, with a diverse portfolio of applications, found itself facing significant challenges in its software development and maintenance processes. Recognizing the need for change, the company set ambitious future state aspirations to propel its operations forward.

Understanding the Client:

This BFSI company hosts a multitude of applications, many of which are outsourced to external vendors. Within this ecosystem, 15 core applications serve as the backbone of the company’s operations. However, the reliance on a proprietary database and the integration of forms into certain applications posed significant challenges to the company’s software development and maintenance processes.

Future State Aspirations:

Driven by a vision of modernization and efficiency, the BFSI company outlined its future state aspirations:

• Implement a matured DevSecOps environment to enable a near-zero touch pipeline for infrastructure provisioning, application build and deployments, and configuration changes.
• Establish matured source-code management processes with robust review gates to ensure the highest quality standards.
• Define and implement a repeatable release process fortified with stringent quality and security gates to minimize deployment failures and bug leakage.
• Modernize existing systems to leverage the latest technological advancements.
• Standardize processes across different vendors to enhance understanding and control over the Software Development Life Cycle (SDLC).

Challenges Faced:

The company encountered several challenges that hindered its software development and maintenance processes:

• Lack of robust source code management.
• Absence of comprehensive documentation.
• Lack of common processes across different vendors.
• Missing CI/CD and automated testing practices.
• Absence of a coherent branching and merging strategy.
• Inconsistent sprint execution.

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Proposed Solution:

To address these challenges and achieve its future state aspirations, the company proposed a comprehensive solution:

• Implement basic DevOps practices in two stages, focusing initially on source code management and CI/CD processes.
• Undertake modernization efforts to transition towards microservices architecture, test automation, and enhanced security measures.
• Inject security into the SDLC through Security by Design, secure coding practices, static and dynamic application security testing, and security operations.
• Leverage Microsoft Azure’s DevOps capabilities for a phased implementation approach.

Outcomes and Achievements:

The proposed solution led to transformative outcomes for the BFSI company:

• Establishment of common processes, fostering collaboration and efficiency across vendors.
• Implementation of Azure DevOps tools for organized version control, automated builds, and deployments.
• Integration of robust security features throughout the SDLC, ensuring resilience against vulnerabilities.
• Transition towards modern technologies, enhancing scalability and efficiency.
• Utilization of Azure Monitor, Security Center, and Sentinel for comprehensive infrastructure and network monitoring, alongside security incident response.

The journey of digital transformation embarked upon by the BFSI company underscores the importance of strategic planning, collaboration, and technological innovation. By addressing foundational challenges and embracing DevSecOps principles, the company has charted a path towards enhanced efficiency, agility, and security in its software development processes. As it continues to evolve, the company's commitment to innovation ensures its sustained success amidst the dynamic landscape of BFSI.

Contact Information:

• Phone: 080-28473200 / +91 8880 38 18 58
• Email: sales@devopsenabler.com